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 Wednesday, April 23, 2008
No Problem- Perhaps the most inappropriately used response ever
Posted by Beth

Money Matters contributor Tamara Lipori reminds me of another one of those non-thank you, thank yous...

No problem.

The customer says thanks and the employee says "no problem" like they were doing you a favor by taking your money. It definitely doesn't have the ring of "my pleasure."

No problem is an absolute good one to erase from your "you're welcome" response  list

The only good time to use No Problem is when your customer asks you for help. Then no problem is the best thing you can say.

Or how about " I can help you with that!"-- Beth



4/23/2008 9:20:20 PM (Eastern Daylight Time, UTC-04:00)  #